Question 1

How far in advance do I need to book?

Accepted Answer

We recommend at least 2 to 4 weeks notice, but depending on season we can accommodate with 24 to 48 hour notice.

Question 2

Payment Agreement?

Accepted Answer

We accept all major credit cards, we also accept Zelle, and Venmo.
There is a nonrefundable deposit of 10% or $100 whichever is greater, this nonrefundable deposit is due to book your date, the remaining balance is due 24 to 48 hours before the event date. (No personal Checks)

Question 3

How do I pick my colors?

Accepted Answer

We will send you a color palette picture for approval, the balloon brand we use is Gemar (100% biodegradable), sometimes we also incorporate Qualatex, Tuftex and Betallatex once the colors are approved we move on to the booking information.

Question 4

How Long Balloons last?

Accepted Answer

For Outdoor events they can last a few hours depending on heat, the balloons expand with heat and pop.
 
For Indoor events they can last you weeks as long as they are at room temperature.

Question 5

How long do you need to setup an event?

Accepted Answer

It depends on how much decoration needs to be done, normally we ask the client to give us at least 2 to 3 hours before the event, but if is not possible we can work with what the Venue or Restaurant allows.

Question 6

Can I send you a picture of what I want for my event?

Accepted Answer

Definitely, we can use your pictures for inspiration.

Question 7

How Long Helium Balloons last?

Accepted Answer

Normally the standard 12" inch balloons can last you up to 7 hours (without Hi float)
19", 24" and 31" can last you up to 1 week.

Question 8

Is Hi Float recommended?

Accepted Answer

Yes when you are planning to have an event longer than 7 hours.

Question 9

Can you set up an event the day before?

Accepted Answer

Yes, is possible, but again, it all depends if is outdoors or indoors and what kind of decoration you are asking for.

Everything You Need to Know